University of Sunderland
Fast set-up and a successful virtual open day with the University of Sunderland
When you decide to buy a new product or service, you usually want to get started as quickly as possible. That’s certainly true for our customers, particularly in the current climate, where the coronavirus pandemic has made online communication channels even more important than ever.
After deciding to embrace the power of peer-to-peer, the University of Sunderland decided to partner with us and, naturally, wanted to move quickly. Thanks to the flexibility, enthusiasm, and passion of the Sunderland team, we helped them get their feed up and running in just 10 working days, in time for a highly successful virtual open day.
The Challenge
When you decide to buy a new product or service, you usually want to get started as quickly as possible. That’s certainly true for our customers, particularly in the current climate, where the coronavirus pandemic has made online communication channels even more important than ever.
After deciding to embrace the power of peer-to-peer, the University of Sunderland decided to partner with us and, naturally, wanted to move quickly. Thanks to the flexibility, enthusiasm, and passion of the Sunderland team, we helped them get their feed up and running in just 10 working days, in time for a highly successful virtual open day.
Why The Ambassador Platform
“We found the team at TAP great to work with from day one, they weren’t pushy after our online demo and when we requested a face-to-face demo with the wider team they were happy to come to campus to show us their product, taking the time to work out what was needed. In the end, we decided we’d like to implement the product within 10 days, the TAP team were on hand to guide us through it and were great at training our students and arranging other follow up workshops with us. The team are highly skilled but more importantly just great to work with, finding solutions to barriers and making us feel like we are their number one client”
Emma Cottle
Digital Content Manager
The Univeristy of Sunderland
Fast setup
Thanks to a platform that's easy to set up and the enthusiasm of the University of Sunderland's team, the TAP Feed was up and running in a record 10 days.
Fantastic ambassadors
20 ambassadors have been fully trained in just over a month, populating the Feed with great content and helpful FAQs.
A great virtual open day
Their virtual open day saw 1723 messages exchanged across 135 conversations, with 91 prospective students signing up via the platform.
