A complete solution for working with your ambassadors
Easily connect prospects with your ambassadors
A unique window into your instituion which can be embedded on your website in minutes. Prospects at any stage of the funnel can have group and peer-to-peer chats, and browse user-generated content, and FAQs.
Manage the platform easily with a powerful mission control. Train, manage and collaborate with your ambassadors at the click of a button. Access real-time data insights, campaign management, and safeguarding tools.
A fun and engaging mobile app that keeps ambassadors connected with prospective students. Ambassadors can browse the feed and chat to prospects, as well as create user-generated content.
Every week we see
Over 100 active customers across five continents.
Over 5000 active students, staff, alumni, and parent ambassadors.
Over 1000 user-generated content posts created.
Over 20,000 group and peer-to-peer messages exchanged.
Built for institutions
The Ambassador Platform is built by higher education professionals for higher education professionals. We believe passionately in the power of ambassadors and have made our platform easy to use for busy recruiters. We pride ourselves on exceptional customer service and operate with a median first response time of under five minutes for support requests.
Made for prospects
Every year the Insight Gap leads millions of prospective students to make big, life-changing decisions based on inadequate and insufficient information. This leads to less diversity and inclusion, higher college dropout rates, and serious mental health issues. Our platform ensures prospects have access to the information that really matters.
96% of prospects said they would recommend using TAP
"The content hub shines a light on aspects of studying at La Trobe University that aren’t normally published, and these little snippets have a liveliness and spirit about them that’s hard to replicate. The personal insights of our peer ambassadors bring an additional flavour and depth to formal communications with future students and we believe this personal touch will build their confidence in choosing La Trobe as a study destination."
"Powerful visualization and insights - providing a snapshot of the effectiveness of our ambassadors and quality of prospects."
"Having everything in one place makes things much easier to monitor. Ambassadors can flag or invite me into a chat whenever they need me. Having an official platform to engage on comes across as more professional and trustworthy than using the likes of a WhatsApp group. I can easily search through messages, and having everything come to my inbox (in terms of updates) means I’m always kept in the loop with what’s going on."
"TAP has turbo-charged our recruitment capability while elevating the student experience by facilitating open, genuine and truly transparent conversations with our ambassadors, alumni, and staff."
"We used TAP to engage with prospective students and it quickly became fundamental to our recruitment strategy, delivering a 100% + return on product investment whilst improving enquirer to applicant conversion."