Meet the peer-powered platform
Explore everything our platform has to offer, from a live feed for prospective students, to an on-the-go ambassador app and daily reporting dashboard for performance optimisation.
"The platform has been such a success for us. Prospective applicants gain a lot from speaking with current students, and putting them in touch has never been more straightforward."
Peer-to-peer chat
Let prospective students ask questions and discuss meaningful topics directly with your ambassadors who can share personal anecdotes and experiences of university life, all within a safe environment.
User-generated content
Show. don’t tell: bring the best of your university to life with captivating content from your ambassadors, helping future student picture themselves on campus.
"Using TAP has completely changed how I interact with potential university students. I love that I can use the application like social media, and display pictures of my university life."
Profile customisation
Let your ambassadors customise and update their profiles to show future students their authentic selves.
Peer-to-peer chat
Let your students monitor incoming conversation requests empowering prospects to ask questions and discuss meaningful topics in a safe and secure environment.
Content creation
Send content requests and receive authentic, engaging uploads from your ambassadors through the app From images, to videos and Q&As, content can be published in a single click.
Time tracking
Let ambassadors keep tabs on the time they're spending connecting with students and set time limits, ensuring efficiency and regulatory compliance.
Leaderboards
Incentivise your student ambassadors through a little healthy competition, with points and rewards for their prospect interactions.
"Because TAP allows us to integrate the back end data with our CRM, we've tracked almost 600 appointments booked after chats."
Reporting
Enhance your student marketing by leveraging real-time insights and monitoring the ROI of your peer-to-peer initiatives. Identify your most engaged prospective students and execute highly personalised campaigns tailored to connect with them on an individual basis.
Ambassador management
Keep your ambassador programme growing and save time, with our handy light-touch tools. Add and remove ambassadors, make content requests , incentivise students and keep track of their time and efforts. All from one place.
The platform in action
Looking for a little extra?
Streams
Streams connects ambassadors with prospective students online, bringing the excitement of your university to life through webinars, virtual open days, taster sessions and Q&As.
Community group chats
Community group chats bring ambassadors, prospective students and staff together to share first-hand experiences of life at your institution, building relationships and driving conversion.
Group environment
Save time and effort with our group environment feature. Create one feed showcasing content from all your other feeds and monitor performance from a single dashboard.
Conversation insights
Want to know what your students and prospects are talking about? Get real-time conversation insights with our AI topic detection model, enabling you to identify trends that can fuel your next campaign.
Single Sign-On (SSO)
Our SSO feature is built for safety, security and speed. Conversations get going quickly, saving users time and effort whenever they log in.
OTP phone verification
Find genuine prospective students and automate registration gatekeeping with an SMS code, via our OTP phone verification. It’s the perfect partner for CRM systems that rely on phone verifications.
Additional student ambassadors
Looking to expand your ambassador team beyond your package limit? Increase your allowance and pay a small extra fee for each new ambassador without upping your overall licence cost.
Dedicated peer-to-peer specialist
Make the most of your licence and ambassador team with expert advice, best practice and insights from a peer-to-peer specialist, all-year-round.
Student ambassador training
Set your students up for success with our interactive, expert-led training workshops, covering every aspect of the platform and what it takes to be an effective ambassador.
3-hour student voice workshop
Unite and align your recruitment and marketing teams through our interactive student voice workshop. Explore the platform's potential for success and uncover valuable insights from fellow universities.
Additional onboarding support
Set-up going a little slowly? We're here to help, with extended, personalised support to get you up and running as quickly as possible.
Times Higher Education (THE) Student Chat
Drive prestigious global awareness and lead generation by placing up to 20 of your student ambassador profiles directly on Times Higher Education’s website.
FindAMasters
Engage, recruit and learn more about best-fit prospects by integrating student chat with your FindAMasters programme listings.