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Conversation Insights

Access real-time insights into the behaviour and sentiment of your prospects.

Try Conversation Insights
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Getting real time insight into the changing interests of prospective students is critical in the fast-moving recruitment environment we all operate in. What better source of data than the authentic chat conversations between prospective students and your ambassadors. Our AI topic detection model will enable you to quickly segment and zoom into this data, giving you the information you need to build your next successful marketing campaign.


Key features

AI-powered analysis

Understand at a glance what topics prospects are discussing with your ambassadors.

Audience segmentation

Segment your topic data by the nationality of prospective students and the date that they created their account.

Content prompts

Respond to emerging conversation topics by automatically crowdsourcing relevant user-generated content from your ambassadors.



Conversation Insights pricing depends on the size of your Core Licence of The Ambassador Platform:

  • For a 'Small Institution': £1,000 p/a
  • For a 'Medium Institution': £2,000 p/a
  • For a 'Large Institution': £3,000 p/a

Don't worry if you're not sure which license your institution is currently on, one of our friendly Customer Success Managers can talk you through your options.